Xaqt’s Cognitive Insights Portal is a simple to use dashboard and reporting portal used throughout our AI Suite. It can be deployed as a stand alone business intelligence solution for your day-to-day operational needs, or serve as the foundation for your Digital Transformation Journey. It is the most advanced contact center analytics and customer engagement platform ever built. Using AI and Machine learning at every part of the process, call centers will now realize the benefits of operational excellence and create memorable customer experiences.

BI with an IQ

We believe that getting a clear picture of your existing data and analytics insights serves as the foundation for discovering new insights that can carry your business forward.

Key Features- A rich set of data visualization types- An easy-to-use interface for exploring and visualizing data- Create and share dashboards- Enterprise-ready authentication with integration with major authentication providers (database, OpenID, LDAP and OAuth)- An extensible, high-granularity security/permission model allowing intricate rules on who can access individual features and the dataset- A simple semantic layer, allowing users to control how data sources are displayed in the by defining which fields should show up in which drop-down and which aggregation and function metrics are made available to the user

Our Cognitive Insights Portal simplifies analytics and role-based visualization for your contact center or even the whole enterprise. Key features include:Data connectors – Turnkey data integration and reporting for popular databases, including Presto, Google Big Query and Amazon Redshift. Also has native integration with SQL and NoSQL data sources allows companies to easily pull data and begin to visualize and analyze it in a matter of minutes.Drag-and-drop query generation – Simple drag-and-drop features automatically generate native query languages, so users can quickly ask questions and find answers.Data visualizations – Includes over 40 visualizations types and options so that users can customize their dashboards or create new ones on the fly.Machine learning and trigger data-driven actions – Advanced analytics allow users to integrate machine learning algorithms directly into their data analytics workflows and automatically trigger actions based on resulting calculations.