Give Your Agents AI Superpowers
Give your agents the ability to handle more conversations, reducing operational costs, decreasing average customer hold time, and improving your ability to handle peak traffic efficiently.
Improve CX and EX
Guide recommends phrases used by high-performing agents to improve the quality and consistency of customer experience.
Agents are suggested knowledge base content from either Xaqt's KnowledgeFlow or other Knowledge Bases, to solve a customer’s issue, reducing customer wait time and providing more accurate information to customers.
Improve CSAT with quicker response time using Suggested Replies and fast answers to customer inquiries drawn from Xaqt KnowledgeFlow.
AI Guided Experiences
Automate custom interactions with personalised content and routing. Gets Smarter and Improves with each Interaction
Omnichannel Guides
Xaqt's Agent Assistants support agents no matter what communication channel they're on. That means voice, SMS, chat, and Business Messaging.
A personal Coach for every Agent
Intelligent Day One, and gets smarter with each customer interaction.
Automate repititive work processes to create operational effeciencies.
Prebuilt integrations to the technology you already have means no business disruption and accelerated deployment times.
Ensure Agents say the right thing, every time with automated checklists and conversational scripting.
Analyze Everything
One Transcript, multiple use cases, that provide
Automated Performance Assurance
Ensure agents are consistent, compliant, and courteous with every customer interaction.
See the Difference
Schedule a demo and experience the impact that Passport can have on your Customer Experience.
